Official Library Agents emails come only from @libraryagents.com. If you receive a message from another domain, report it to support@libraryagents.com.support@libraryagents.com
Official Library Agents emails come only from @libraryagents.com. If you receive a message from another domain, report it to support@libraryagents.com.support@libraryagents.com
Official Library Agents emails come only from @libraryagents.com. If you receive a message from another domain, report it to support@libraryagents.com.support@libraryagents.com
Official Library Agents emails come only from @libraryagents.com. If you receive a message from another domain, report it to support@libraryagents.com.support@libraryagents.com

Legal

Refund Policy

Plain-English refund terms for the annual membership and for consulting or submission preparation work.

Last updated: August 2026

Membership — $25 per year

If the membership is not the right fit, email support@libraryagents.com within 14 days of your first membership purchase and we will refund it in full to the original payment method. No explanation is required. Membership does not renew automatically, so there is nothing to cancel at the end of the year.

Consulting and submission preparation

Consulting and preparation services (query letter development, synopsis work, manuscript review, agent research) are quoted by invoice before any payment is taken. You may cancel for a full refund at any point before work begins. Once a consultant has started drafting or reviewing your materials, the fee covers the hours already worked; if you are unhappy with the result, we will revise the deliverable at no extra cost.

What we do not refund

How to request a refund

Email support@libraryagents.com from the address used at purchase, with the invoice number if you have it. We reply to refund requests within two business days.

Processing time

Approved refunds are returned to the original payment method and usually appear within 5–10 business days, depending on your bank or card provider.